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Admin · Field services

Dispatch.

The field board. Every open work order, its priority and SLA window, and the technician carrying it. Below it, the OTDR reader turns an instrument distance into the exact spot a crew has to dig.

Open3of 3 work orders
P11restore now
P21investigate
P31planned
On site1techs working
Dispatched1techs rolling
OTDR pins1faults geolocated

Work orders

ordered by priority
  • P1

    Platte Valley conduit -- fibre restore

    repairing

    Backhoe dig-in near mile 380; east 400G channel down, west 400G degraded.

    Work order
    wo-fc1-1
    Cable
    fc-1
    SLA window
    13h
    Splice case
    sc-fc1-12
    Rosa MoralesVAN-14
    • fusion-splice
    • otdr
    • high-voltage-bonding
  • P2

    Sonoran conduit -- congestion investigation

    en route

    Link at 94% utilisation; no hard fault. Investigate amplification headroom and a possible shunt.

    Work order
    wo-fc2-1
    Cable
    fc-2
    SLA window
    33h
    Daniel OkaforVAN-09
    • otdr
    • fiber-characterization
    • traffic-shift
  • P3

    Planned splice maintenance -- buffer 4

    scheduled

    Scheduled replacement of two aging splice cases during the maintenance window.

    Work order
    wo-fc3-1
    Cable
    fc-3
    SLA window
    30h
    Splice case
    sc-fc3-04
    unassigned
    • fusion-splice
    • conduit
    • as-built-survey

Technicians

roster · 3
Technician roster with status, vehicle, and competencies
TechnicianStatusVehicleCompetenciesGPS
Rosa Moraleson siteVAN-14fusion-splice, otdr, roadm, high-voltage-bonding39.324, -98.233
Daniel OkafordispatchedVAN-09otdr, conduit, fiber-characterization, traffic-shift39.0997, -94.5786
Jin ParkavailableVAN-22fusion-splice, conduit, as-built-survey41.8781, -87.6298

OTDR geolocation

distance to dig location

An OTDR pulse locates a fault by distance along the fibre. Slack loops coiled at poles inflate that reading; subtracting them and interpolating along the cable route drops a pin exactly where a crew must dig.

OTDR pins resolved to GPS for each traced work order
Work orderOTDRSlackMap distFractionDig location
wo-fc1-1610.3 km−18.3 km592 km65%39.32409, -98.23183

Trace it live

Drag the OTDR distance and watch the slack correction, the map distance, and the dig pin update step by step.

Backhoe dig-in near mile 380; east 400G channel down, west 400G degraded.

Resolving cable geometry…