Admin · Governance · Incidents
Breach & incident reporting.
Every obligation has a clock, every notification has a target, and every breach threads back to the incident, the change, and the ledger. Countdowns stay honest: overdue is text and pill, never a color alone.
Open breaches1unresolved register rows
Overdue obligations1past their notification deadline
Due soon1inside their window
SLA credit accrued$4,180reconciles to settlement
BRCH-1DEN<->KC span loss breached conn-5 Premium SLA
SEV2OpenCustomer notifiedINC-1 (DEN<->KC fiber cut) drove conn-5 below its Premium availability target. Emergency reroute CHG-5121 is in flight; customer TKT-2288 is open. SLA credit accrues against the August settlement.
Obligation countdowns
- CustomerCustomer SLA notification2026-07-28 18:30 UTCDue in 4 hours.4h LEFT
- RegulatorSector regulator (availability)2026-07-28 13:30 UTCOverdue by 1 hour.OVERDUE 1h
| Target | Obligation | Status | Deadline (UTC) | Time remaining |
|---|---|---|---|---|
| Customer | Customer SLA notification | Due soon | 2026-07-28 18:30 UTC | 4h LEFT |
| Regulator | Sector regulator (availability) | Overdue | 2026-07-28 13:30 UTC | OVERDUE 1h |
Breach register
1 row · sortable companion| Breach | Severity | State | Opened (UTC) | Overdue | Due soon | SLA credit | Source |
|---|---|---|---|---|---|---|---|
| BRCH-1DEN<->KC span loss breached conn-5 Premium SLA | SEV2 | Open | 2026-07-28 12:30 UTC | OVERDUE 1 | 1 DUE | $4,180 | INC-1 |